Indiana Memorial Group Privacy Policy
Last updated: February 2026
Indiana Memorial Group (IMG) and its cemetery and funeral home locations are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us — including through our websites, in person, and via SMS/text messaging.
Information We Collect
We may collect the following types of personal information:
- Name, mailing address, email address, and phone number
- Information about your loved one and their interment location
- Payment information for purchases of cemetery or funeral services
- Communications you send to us
How We Use Your Information
We use your personal information to:
- Provide cemetery, funeral, and cremation services
- Process orders and payments
- Communicate with you about services related to your loved one’s resting place, including seasonal floral order forms
- Send SMS/text messages when you have provided your mobile number in connection with our services
- Respond to your questions and requests
- Comply with legal obligations
SMS/Text Messaging
If you have provided your mobile phone number to Indiana Memorial Group or one of its locations, we may contact you by SMS to notify you of relevant services such as seasonal floral ordering opportunities.
- We do not share, sell, or rent your mobile phone number to third parties or affiliates for marketing purposes
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services
- Message and data rates may apply
- You may opt out at any time by replying STOP to any message
- For full SMS program details, please review our SMS Terms & Conditions
How We Share Your Information
Indiana Memorial Group does not sell or rent your personal information to third parties. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our business (such as email or SMS platforms), under confidentiality agreements
- As required by law or to comply with legal processes
- To protect the rights, property, or safety of Indiana Memorial Group, our customers, or others
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Your Choices
You may contact us at any time to:
- Update or correct your personal information
- Request that we remove you from our communications
- Ask questions about how your information is used
Contact Us
If you have questions about this Privacy Policy, please contact us:
Indiana Memorial Group P.O. Box 1200 Buckingham, PA 18912 Phone: (609) 771-8590 Email: cphelps@indianamemorialgroup.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.